Case studies

Case Studies

Most agency case studies show you a screenshot of a dashboard. Ad platforms are very good at producing impressive-looking numbers that never reach a bank account, so the results below are reported the way we report to clients: what the ads produced, and separately, what actually closed.

“BHG audited our Google Ads before we ever paid him a dollar and showed me exactly where we were double-counting conversions. Nobody else who pitched us did that. Six months in and we finally trust our numbers.”
Dallas HorvathGoogle review
01

A single landscaping lead became a $90,000 job

A landscaping and hardscaping client nearly switched off a campaign that looked expensive per lead. One lead from it closed at $90,000.

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That is why we do not optimize toward cost per lead: an account tuned for the cheapest lead starves the campaigns that produce the valuable ones. Booked value is what counts.

02

$50,000 in closed roofing work from two deals in a month

A roofing contractor booked two deals worth $50,000 combined in a single month.

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Roofing leads arrive as calls, so if call tracking is misconfigured the ad platform records nothing. Measurement came before any bid or budget work, whether calls came from Local Services Ads for roofing contractors or paid search.

03

$33,435 in booked revenue across two months for a door company

A commercial door company booked $13,435 in June and $20,000 in May: $33,435 of closed business across two months.

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It produces around 30 leads a month at roughly $205 each on about $5,800 of monthly spend through Google Ads campaign management. The close rate, not the cost per lead, makes it work, so we report both.

04

85 leads a month at $9 each in a recreation business

A pickleball and padel facility averages about 85 conversions a month at roughly $9 each on under $1,000 of monthly spend, with a conversion rate near 10%, mostly through Meta Ads for Facebook and Instagram.

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Not every business has a $90,000 job. Here the work is efficiency: cost per action low enough that the math works at scale.

05

Eleven years on one pool service account

Our longest-running Google Ads account has been managed continuously since August 2015 and produces around 26 leads a month at about $115 each.

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Every client is month-to-month with no long-term contract, so eleven years is eleven years of choosing to stay.

“Our previous agency didn't really understand Google Tag Manager or proper conversion tracking, so it was hard to know the real results from our campaigns. Berk Hospitality fixed this by setting up Google Tag Manager and accurate conversion tracking, which gave us a much clearer picture of performance.”
Waheed AhmadGoogle review
06

The 236% reporting error we didn't make

  • 118 verified purchases
  • $4.16 per purchase
  • 8 duplicate action types removed

A default setup would have reported 354 sales from 118 real purchases; we caught it before reporting anything.

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This direct-to-consumer brand's Meta account logged the same transactions under eight action names. Counting all of them triples the truth, in the client's favor, on a dashboard nobody would question.

We checked it against the platform's own interface and kept the one action type that maps to a real order. Verified for a 30-day window: 118 purchases at $4.16 each, 48 add-to-carts and 37 checkouts initiated.

Reporting 354 would have looked three times better and sent inventory and budget decisions after a number that did not exist. Every account we take on gets this audit first.

07

38,693 leads at a $68 lead cost

  • 38,693 leads
  • $68.49 cost per lead
  • 3.9% conversion rate

This insurance account produced 38,693 leads on Google Ads at a blended $68.49 per lead.

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Insurance is among the costliest search categories. Leads split into 24,985 inbound calls and 12,867 form submissions, from 66 million impressions and 998,623 clicks at a 3.9% conversion rate.

National carriers, where most accounts waste money, came in cheap: AAA auto insurance searches produced 1,495 leads at $22.91 and GEICO customer service 341 at $22.44, roughly a third of the blended cost.

The closest regional rival produced 2,984 leads at $63.59. Los Angeles County alone returned 22,670 leads at $67.61, holding the account average as budget grew.

08

What these numbers are, precisely

We keep two kinds of number apart:

  • Leads and conversions are actions recorded by Google or Meta, such as a form submission or tracked call: what the advertising produced.
  • Closed and booked figures are jobs our clients told us they won, recorded in the month they closed.

Blurring them shows the more flattering one. Across the agency we have supported more than $3M in booked revenue for our clients.

“Wasn't sure about hiring another agency. Berk Hospitality Group didn't oversell. Told me what they could and couldn't fix in the first 90 days, then did it. 10/10”
Brett EmershadGoogle review
09

What we would show you about your own account

First, whether your conversion tracking records what you think it does: if measurement is wrong, every number after it is wrong.

This is common: in a scan of 9,560 home services websites as of October 2026, more than 1 in 4 businesses we confirmed were running ads had no conversion tracking at all.

Book a paid media audit and we will start there, or read who runs these accounts and how the team is set up first.

FAQ

Common questions.

  • Most of our engagements are covered by confidentiality terms. Where we have permission we name the client; where we do not, we publish the numbers without the name rather than not publishing them. The figures that matter most to an operator (cost per booked job and close rate) come from the client's own CRM, and we walk through that detail on the audit call.
Get in touch

Start with an audit.

We'll review your current Google and Meta accounts, pull spend and conversion data, and show you where the leaks are, before you commit to anything.

  • Emailjett@berkhospitality.com
  • Phone(602) 909-8892
  • LocationScottsdale, AZ
  • LanguagesEN / ES