WHY Berk hospitality group

Through our over 15 years of experience managing guest relations for brands, we know how to win guests back. 

- Guest complaints

- Online reviews

- Offline feedback

- Drive more/higher reviews

We can become your voice and handle all things social media related:

- Setup and management

- Interact with guests via social

- Respond to negative comments

- Help create engaging campaigns

We are a highly knowledgeable and experienced team, with over 15 years in the industry. A dedicated team to protect your brand, with a response time of less than 24 hours (often much faster). 

Most importantly, we love to help people. We love to see our clients succeed and win back guests who have had a negative experience and we are very good at it.