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Conversion Rate (CVR)

Conversion rate is the share of clicks that became a recorded conversion.

Why it matters

It is the hinge between traffic and results - the same cost per click produces a completely different cost per acquisition at 2% versus 8%, and the fix is usually the landing page rather than the campaign.

What people get wrong

Reading a low conversion rate as a traffic-quality problem when it is a measurement problem. If calls are not tracked, a business converting well on the phone shows a conversion rate near zero.

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